Debt Settlement Questions

Q: Do I have to put all my credit cards in the program?

Q: Will this affect my credit?

Q: Will I be able to get credit in the future?

Q: Will I receive creditor calls?

Q: Can I negotiate with the creditors myself?

Q: How long does the Settlement Process take?

Q: Do I qualify for your program?

Q: What does it cost and how does FDN Solutions make money?

Q: Are your debt settlement services guaranteed?

Q: Is my information kept confidential?

Q. Will my creditors continue to contact me by mail?

Q: What is secured debt versus unsecured debt?_____________________________________________________________________

Q: Do I have to put all my credit cards in the program?
If you would like to keep one card for emergency use, you may. The majority of your debt should be put into the debt settlement program so that we can get the best outcome for you. Our mutual goal is to get you out of debt and back on your feet financially so you are living on cash rather than credit.

<back to top>
________________________________________
Q: Will this affect my credit?
This depends on what your credit history and current credit score are. In many cases settlement will have little impact, and in some cases it will improve your overall credit. Several factors affect your credit score, including your total debt to income ratio and your debt to credit limit ratio. Debt settlement may have a short term negative impact on your payment history, but at the same time it will have a positive impact on the other parts of your credit score. Weighing all options, debt settlement may be the best option. By the end of the settlement program you may experience improvement in your credit scores because you satisfied the outstanding debt, and your accounts will have been reported with zero balances.

<back to top>
________________________________________
Q: Will I be able to get credit in the future?
Yes. When you have successfully finished the program, the debt you placed in our program will have a zero balance. Good cash flow and the ability to pay, which is what lenders look for. Clients are able to purchase homes, refinance and obtain credit cards, re-establishing their good credit rating.

<back to top>
________________________________________
Q: Will I receive creditor calls?
We immediately notify the creditors that we represent you, and they are put on notice to direct their calls and communication to us. Our experienced staff is extremely knowledgeable in your legal rights as a consumer, and we demand the creditors to adhere to such laws. It is our job to manage your accounts, handle the creditor calls, and take the stress and the burden off of you. We are here to protect your rights, and we will make every possible effort to get the best outcome for you.

<back to top>
________________________________________
Q: Can I negotiate with the creditors myself?
Most people would enlist the help of a specialist if they needed something outside their area of expertise. For example, if you needed a tooth pulled, you would go to a dentist, and if your car wasn't working properly, you would most likely take it to a mechanic. Creditors are experts in using tactics to get you to pay, and unless you have knowledge of the credit and collections industry policies and procedures, and the laws that apply, your results may not be what you had hoped for. We are experts in debt negotiation – that is all we do. With our skill and expertise and the leverage of multiple clients, we can facilitate lower settlements and you will not have to endure the stress of the creditor calls.

<back to top>
________________________________________
Q: How long does the Settlement Process take?
FDN Solutions’ (“FDN Solutions”) program will depend on the amount of your monthly installment. To accelerate the debt settlement process, you may contribute funds beyond your monthly payment at any time. However, this is not necessary. One of our debt specialists will help you determine an affordable payment within your budget.

<back to top>
________________________________________
Q: Do I qualify for your program?
You must have $10,000 or more in unsecured debts and be able to maintain enough monthly income to make regular payments towards settling it. Also, you must be committed to becoming debt free and understand the process of our debt settlement program. Contact us now to determine when your debt settlement program will begin.

<back to top>
________________________________________
Q: What does it cost and how does FDN Solutions make money?
We charge a flat rate fee that is a percentage of your total debt load we do not charge you any portion of the sum of money saved through the settlement program. To find out your total cost please contact us at: 800-517-1880 for a full explanation of the program and the cost.

<back to top>
________________________________________
Q: Are your debt settlement services guaranteed?
YES! "If" FDN Solutions is unable to settle an enrolled account, FDN Solutions will refund an amount equal to the service fee charged on that specific balance at initial enrollment. Remember, you must have sufficient funds to settle the account in order to be eligible for the guarantee.

<back to top>
________________________________________
Q: Is my information kept confidential?
YES - Our name says it all! FDN Solutions maintains your confidentiality at all times and is bound by "Rules of Professional Conduct." We only disclose information to those persons that you have authorized. All creditors that you have contracted us to settle with on your behalf will be contacted by us and advised that you have retained FDN Solutions to represent you. All information is considered highly confidential and personal. Please see our privacy policy.

<back to top>
________________________________________
Q. Will my creditors continue to contact me by mail?
Your creditors can respond to you by mail. If you receive any correspondence, you should immediately contact FDN Solutions and report this correspondence. We will handle all of your creditors and collectors on your behalf.

<back to top>
________________________________________
Q: What is secured debt versus unsecured debt?
Secured debt is any debt that is collateralized by another asset. Examples are: car loans, home equity loans and credit cards secured by a bank account. If a debt is secured the creditor has the right to sell the asset in order to satisfy the debt. We negotiate unsecured debt only. There are exceptions, such as a car loan balance left after repossession. In this scenario the secured debt becomes unsecured and is then negotiable. Unsecured debt examples are: credit card debt, medical bills, department store credit cards, oil/gas credit cards and personal unsecured loans.

<back to top>